Website Privacy Policy

Four Quarters Mechanical Inc., doing business as Banes & Daughters Plumbing

Effective Date: July 29, 2026

1. Overview

Four Quarters Mechanical Inc., doing business as Banes & Daughters Plumbing (“Banes & Daughters,” “we,” “us,” or “our”), respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit [INSERT WEBSITE DOMAIN] and related webpages, submit a form, request service or an estimate, communicate with us, or otherwise use our online services (collectively, the “Services”).

By using the Services, you acknowledge the practices described in this Privacy Policy. If you do not agree with this policy, please do not submit personal information through the Services. This policy does not replace any separate notice or consent presented at the time information is collected.

2. Information We Collect

Information you provide

Depending on how you interact with us, we may collect:

• Contact information, such as your name, email address, telephone number, service address, and billing address.

• Service-request information, such as the type of HVAC, plumbing, indoor-air-quality, or other service requested; property and equipment details; appointment preferences; photos; and messages.

• Customer and transaction information, such as estimates, work orders, service history, warranty information, and payment or financing status. Payment-card data may be collected directly by our payment processor rather than stored by us.

• Communications and call information, including emails, texts, chats, form submissions, reviews, and records or recordings of calls where permitted by law and after any required notice.

• Marketing preferences, including whether you wish to receive promotional emails, calls, or text messages.

• Job-applicant or business-contact information when you contact us about employment, vendors, subcontracting, or other business matters.

Information collected automatically

When you use the website, we and our service providers may automatically collect device and usage information, such as your IP address, browser and device type, operating system, referring pages, pages viewed, approximate location derived from IP address, date and time of access, interactions with the site, and cookie or similar technology identifiers.

Information from other sources

We may receive information from referral partners, advertising and analytics providers, social-media platforms, review platforms, service and scheduling platforms, payment or financing providers, public sources, and other parties when permitted by law.

3. Cookies, Analytics, and Advertising

We and our vendors may use cookies, pixels, tags, local storage, call-tracking technologies, and similar tools to operate the website, remember preferences, understand website traffic, measure marketing performance, prevent fraud, and deliver or measure advertising.

These tools may include but are not limited too; Google products, Meta products, call-tracking services, chat or scheduling tools, and other technologies selected by us. Those providers may process information under their own privacy policies. The specific tools used may change as we improve our services.

You can control many cookies through your browser settings and, where provided. Blocking cookies may affect website functionality. Browser “Do Not Track” signals are not handled consistently across the industry. Where required by applicable law, we will process recognized opt-out preference signals as required.

4. How We Use Information

We may use information to:

• Respond to inquiries; schedule, dispatch, and provide services; prepare estimates; and communicate about appointments, work, warranties, and accounts.

• Process payments and financing requests through authorized providers.

• Provide customer support and maintain service records.

• Send administrative, service-related, and—where permitted—marketing communications.

• Operate, personalize, analyze, secure, and improve our website, services, advertising, and business operations.

• Measure lead sources, advertising effectiveness, call quality, and website performance.

• Prevent fraud, protect safety and property, enforce agreements, comply with law, and establish or defend legal claims.

• Carry out other purposes disclosed when information is collected or with your consent.

5. How We Disclose Information

We may disclose information to:

• Service providers that support hosting, analytics, advertising, communications, call tracking, scheduling, customer management, payment processing, financing, IT, data security, and related operations.

• Manufacturers, distributors, warranty administrators, subcontractors, and other parties involved in delivering or supporting requested services.

• Professional advisers, insurers, auditors, and legal or regulatory authorities when reasonably necessary.

• A buyer, lender, investor, successor, or other participant in a merger, financing, reorganization, sale of assets, or similar business transaction.

• Other parties at your direction, with your consent, or as otherwise permitted or required by law.

We do not sell personal information for money. Depending on the technologies used on our website, certain analytics or advertising disclosures may be considered “sale,” “sharing,” or “targeted advertising” under some state privacy laws. Where those laws apply, eligible residents may opt out as described in Section 10.

6. Mobile Information and Text Messaging

If you provide a mobile number, we may use it to respond to your request and send service-related messages. We will send marketing text messages only where permitted by law and consistent with the consent provided.

Mobile-information commitment. We do not sell or share mobile phone numbers, text-messaging originator opt-in data, or consent information with third parties or affiliates for their own marketing or promotional purposes. We may disclose such information to vendors that help us deliver messaging services, but they may use it only to provide those services for us, or when disclosure is required by law.

Consent to receive marketing texts is not a condition of purchasing goods or services. Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP. For help, reply HELP or contact us using the information in Section 14. We may send one confirmation of an opt-out request and will honor revocation requests as required by law.

7. Email Marketing

You may unsubscribe from promotional emails by using the unsubscribe link in the message. We may continue to send non-promotional communications relating to appointments, transactions, accounts, safety, warranties, or our ongoing business relationship.

8. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect information. However, no website, transmission, or storage system is completely secure, and we cannot guarantee absolute security. Please do not send sensitive financial information through an unsecured form or ordinary email.

9. Data Retention

We retain information for as long as reasonably necessary for the purposes described in this policy, including providing services, maintaining business and warranty records, resolving disputes, enforcing agreements, meeting tax and legal requirements, preventing fraud, and protecting our rights. Retention periods vary by the type of information and applicable requirements.

10. Your Privacy Choices and State Privacy Rights

You may ask us to update certain contact information or marketing preferences by contacting us. Depending on where you live and whether the relevant law applies to us or the particular information, you may also have rights to request access, correction, deletion, or a copy of certain personal data; to opt out of targeted advertising, the sale of personal data, or certain profiling; and to appeal a decision concerning a privacy request.

To submit a request, email [email protected] with the subject line “Privacy Request,” or use the contact information in Section 14. Describe your request and the state in which you reside. We may need to verify your identity and authority before completing a request. Authorized agents may submit requests where permitted by law. We will not discriminate against you for exercising an applicable privacy right.

If we deny an appealable request, you may appeal by replying to our decision or emailing us with the subject line “Privacy Appeal.” If your appeal is denied, we will provide any additional information required by applicable law.

11. Children’s Privacy

Our Services are intended for a general audience and are not directed to children under 13. We do not knowingly collect personal information online from children under 13. If you believe a child under 13 has provided personal information to us, please contact us so we can review and, where appropriate, delete it.

12. Third-Party Websites and Services

The Services may link to websites, platforms, financing providers, manufacturers, review services, or other third parties that we do not control. Their privacy practices are governed by their own notices. We encourage you to review them before providing information.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised policy on this page and update the Effective Date. If changes are material, we may provide additional notice when required by law.

14. Contact Us

Questions or privacy requests may be directed to:

Four Quarters Mechanical Inc.
d/b/a Banes & Daughters Plumbing
501 Abbott Drive, Unit G-1, Broomall, PA ,19008
Email: [email protected]
Phone: (610) 890-6266
Website: [INSERT WEBSITE DOMAIN]